Waiting for your tool:
Steve Lindsay runs a company, just as most of his clients do - and for
some of the same reasons…None of us work just 8 hour days, and most of us love
what we do for 12 or 14 hours a day.
Steve is a perfectionist, and it shows inside and outside
of each and every tool. Most of us will never be able to afford to have a custom made Rolls Royce built for us, but if we could - I imagine that we would
willingly wait for one.
When you make a lifetime investment in a very fine tool of this caliber, waiting
is part of the commitment you make… These tools are not for everybody - they are
exquisite, individually made, precision editions of the finest power assisted
engravers tools ever made. There are mass produced tools on the market for those
who have not yet reached this level of appreciation.
Custom guns, knives, and hand engraved artwork are not in the same category as
McDonalds or Burger King. If you do this work, you already know that. Your
clients do not expect immediate delivery …they do expect you to do the best
work you possibly can. They are purchasing a little piece of your life, and when
you purchase one of Steve's products you are getting a bargain. You are getting
the results of thousands of hours of thought and experimentation all rolled up
into one little package…
Look at his work. I do, every day. Think about it.
On Service:
Once you have received your tool, your world will change. Clients are
given direct access to Steve himself for any problem or question regarding the
products. I can say from my own personal experience with Steve that he has gone
way out of his way for me, every time.
He actually called me the day I received my first Classic, to make sure I had no
problems setting it up, and to make sure that I understood where and how to make
all the various fine adjustments that make his tool so nice to spend the day
with.
There are little touches that amazed me, for instance I found a presharpened
square graver in the package! I didn't even have to pull one from a collet or
handle on my bench - I was cutting with the tool within seconds of adjusting the
air pressure. The graver, as well as the Classic itself, came preset to Steve's
preference for general engraving. After a couple days I began changing the
settings to see what else it could do - but I've gone back to where it was set
when it arrived…
Conclusion: From what I have observed since I've owned the Classic, Steve seems
to have one motto "Constant and never ending improvement". This is evident in
his art as well as the tools he is sharing with the rest of us.
Brian P. Marshall (Stockton Jewelry
Arts School)
Mr. Brian Marshall is a member of FEGA,
and has studied under engravers Victor Vasquez, John Barraclough, Lynton
McKenzie, Eric Gold, Ron Smith, and Sam Welch.
Brian P. Marshall
Stockton Jewelry Arts School
Stockton, CA
